What is this store's return and exchange policy?
Unfortunately Poison Pieces does not allow returns or exchanges unless the item is clearly a different item than ordered (i.e. a "Deku" charm was ordered and a "Shoto" charm was recieved)
Do you accept orders placed outside of the US?
We sure do!
How long will it take to receive my order?
All items marked as "Pre-Order" take 3-6 to ship out.
Pre-Made items take a week or so to ship out.
Once your item is shipped out it'll take 5-7 days to arrive in the US and 2-3 weeks to arrive internationally.
There's a small scratch/bubble/misplaced piece of glitter in my piece! Can I get a new one?
Due to every piece being handmade with a very finicky medium there can be small imperfections in any piece. Unless it broke in transit I cannot offer a refund or exchange. I do not send out pieces that I've deemed to be damaged.